Eligibility

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Dollar Energy Fund - PA American Water

Dollar Energy Fund’s Pennsylvania Hardship Program provides one-time assistance grants to Pennsylvania American Water customers that are applied directly to their utility bill. Funding is available on a first come, first serve basis and eligibility requirements vary based on the utility company.
Program guidelines and eligibility requirements are subject to change.

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You qualify if:

• Your name is on the bill and you are living in the home.

• Household income and family size are based on 200% of the Federal Poverty Income Guidelines.

• The maximum grant amount an applicant may receive is $500 for water and $500 for wastewater.

• Applicants must have paid at least $50 on their accounts in the past three months.

• Seniors age 62 and over can apply even with a zero balance.

• Applicants can only receive one grant per utility, per program year. (10/2/2023 – 9/30/2024)

• Grant awards are based on need and each family’s circumstances are different. Grant amounts are determined on a case-to-case basis.

• If the utility requires a reconnection fee, the applicant needs to make the required payment before we can assist.

• If a customer’s utility service is off or in threat of termination when they apply and the maximum grant amount will not restore service or stop termination, the application will be denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied. The amount needed to restore service or stop a termination is determined by utility review. Notification will be sent to the customer advising them that their application was denied and that an additional payment is required in order to be considered for assistance.

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Dollar Energy - MetEd

This program is currently closed. This program will open again in October.

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You qualify if:

• Your name is on the bill and you are living in the home.

• Total household income is less than 250% of the Federal Poverty Income Guidelines.

• The amount you owe is between $100 and $500. If an applicant needs more than $500 to stop a termination or restore service, they will need to make the additional payments before we can assist.

• If you have not made a payment in the last 90 days, then you must make a payment of $150.00, or $100.00 if you are a senior over age 62, before your application is accepted.

• If your household income is at or below 150% of the FPL, you must enroll into PCAP.

• If the utility requires a reconnection fee, the applicant needs to make the required payment before we can assist.

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Helping Hands - Aqua PA Water

This program is currently closed.

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You qualify if:

• This is strictly a payment arrangement with AQUA and not cash assistance.

• Total household income is less than 200% of the Federal Poverty Income Guidelines.

• You owe more than than $110.00 and you are more than 21 days past due.

• Only the person whose name is on the bill can apply.

• The water company will ask you for a "Good faith" first payment and then establish continuing monthly payments.

• If the utility requires a reconnection fee, the applicant needs to make the required payment before we can assist.